HomeDigital MarketingWhy you need to consider using Messenger ads

Why you need to consider using Messenger ads

Do you know that one of the features in Messenger ads allows you to connect with users in multiple places, behavior, and interest while driving highly specific actions.

What are Messenger ads?

Messenger ads are advertisements that appear on the Facebook Messenger platform. These ads allow businesses to connect with their customers through a conversational interface. They appear in the user’s inbox as sponsored messages and are delivered based on specific targeting criteria.

It allows businesses to connect with customers in a more personal and interactive way. Unlike traditional ads, these ads give customers the option to engage with your brand, ask questions, and get responses in real-time. With this type of advertisement, businesses can now extend their reach beyond the Facebook newsfeed and engage with users on a one-to-one level.

Types of Messenger ads

Messenger ads come in different formats, each designed to achieve specific marketing goals. Some of the common Messenger ad formats include:

1. Sponsored Messages.

Sponsored messages appear as a direct message in a user’s inbox. These messages enable businesses to reach people who have previously messaged them. Sponsored messages can contain images, videos, or carousels, and they provide a way to re-engage with customers.

2. Click-to-Messenger Ads.

Click-to-Messenger ads appear in the Facebook newsfeed or on Instagram and lead users to a Messenger conversation. They allow businesses to initiate a conversation with customers and can include customizable CTAs.

3. Messenger Home Ads.

These ads appear in the inbox as cards and can be used to showcase your brand, product, or service. They can also be used to encourage users to start a conversation with your brand.

Benefits of Messenger Ads

Messenger ads are an exciting addition to the digital marketing landscape, and they offer several benefits to businesses, including:

1. Personalized Experiences

Messenger ads provide a highly personalized experience for customers, which translates into increased engagement and conversions. With personalized content, businesses can tailor their messages to meet specific consumer needs. Messenger ads also allow for interactive and real-time conversations, which make the customer feel valued, leading to a deeper sense of loyalty.

2. Increased Engagement

Messenger ads provide an alternative to traditional forms of advertising, allowing for increased engagement rates. With this type of advertisement, businesses can initiate conversations with customers in real-time, answer questions, and provide personalized feedback. This level of interaction creates a connection between the customer and the business, which can be highly effective.

3. Audience Reach

By leveraging the Facebook Messenger app, businesses can reach their target audience in a unique way. With over 1.3 billion active users, it allow businesses to increase their reach and engagement rates among a large and diverse audience.

4. Enhanced Customer Support

Messenger ads provide an opportunity for businesses to provide customer support in a personalized and timely manner. By providing support via Messenger, businesses can address customer concerns and queries quickly and efficiently, leading to increased customer satisfaction.

5. Better Conversion Rates

Messenger ads generally have higher conversion rates compared to other forms of advertising. They create personalized experiences, facilitate real-time conversations, and provide a platform for businesses and customers to establish a connection. Such a connection can lead to brand loyalty, increased purchases, and ultimately help businesses achieve growth.

Getting Started with Messenger Ads

Getting started is relatively easy. Here are some steps to follow:

1. Create a Facebook page.

For you to run ads on your Facebook page, you must have a previous one or create a new one if you don’t have one. Fill out the required details and information to enhance the customer experience and engagement.

What are messenger ads

2. Set Up the Ads Manager

To run advertisement, you will need to set up an Ads Manager account and link it to your Facebook page. The Ads Manager is the platform where your ads can be created, managed, and analyzed.

Facebook messenger ads

3. Set up Messenger ad campaigns.

To create a Messenger ad campaign, select the ‘Messages’ objective in Ads Manager. From there, choose which type of Messenger ad campaign you want to run, define your target audience, and set your budget.

What are messenger ads

4. Create and verify Messenger profiles.

You need to have a verified Messenger profile and allowlisted by Facebook. Facebook requires you to complete a few steps to verify your profile, including providing your business registration information and phone number.

Facebook message campaign ads

5. Use interactive messages.

It is essential to create interactive messages that facilitate real-time conversations with customers. By designing content that encourages customer engagement, you will create a more personal experience, and this acceptance of personalization leads to more sales.

Facebook message campaign


In the field of digital marketing, Messenger Ads have emerged as an innovative tool that can help drive engagement, interactions, and meaningful conversations with customers. By providing personalized experiences and improved customer support, these Ads offer an effective way to establish a genuine connection between the customer and the brand. As the trend of conversational advertising continues to gain momentum, businesses can take advantage of this method of Ads to stay one step ahead of the competition and attain long-term success in their digital marketing endeavors.

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